Every software product has a user-facing side for people to interact with. That interaction is an experience. Here’s how to make that experience a great one
Source: Seriously Though, What Is UX Design Really? | The Next Web
Every software product has a user-facing side for people to interact with. That interaction is an experience. Here’s how to make that experience a great one
Source: Seriously Though, What Is UX Design Really? | The Next Web
Harvard Business Review found that companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues.
via 7 Ways to Create a Customer Experience Strategy | SuperOffice
This was an extraordinary episode of Anthony Bourdain: Parts Unknown. I like to imagine that if my father and I had more time, we too would be eating Bun Cha in Hanoi – talking about his time in Vietnam during the war and how peace with your former enemy is a wonderful thing.
Source: Hanoi – Parts Unknown | Medium