The call to incorporate accessible design into a website can sometimes be met with resistance: it’s seen as an impediment to full functionality. That’s the wrong attitude — Designing for people with disabilities has in fact unlocked some of the world’s major innovations.

Source: The Biggest Driver of Innovation You’ve Never Heard Of | PwC

A combination of virtual reality concepts and wearable technology offers a solution to that part of the exercise motivation game.

Source: Virtual Reality Exercise to Overtake Your Workout Routine | PSFK

Are you ready? Chatbots are being embraced at an unprecedented rate because they are easy to build, scalable — since they can be powered across a range of platforms — and are both useful and promotional, said Christian Brucculeri, CEO and director at Snaps. The future of branded bots, he said, will be brands “owning” areas and “offering smart utilities. “A grocer or a food brand, for instance, could develop a recipe generator bot, so all one has to do is type the name of an ingredient, and get a bunch of recipe recommendations.”

Source: Brands as Chatty Friends: Are Chatbots ‘The Beginning of a New Internet’? | Digiday

Design, at its heart, is about solving problems. That’s why it’s so easy to talk to designers. They can explain exactly how their interface is built to help you navigate through your phone, or how a device was shaped to make it possible for mass manufacturing on the assembly line.But over the course of hundreds of conversations with designers, I’ve begun to wonder: If most people’s goal is to live a happy life, why did I never hear designers explain how they’d built something to make me happy?

Source: How To Design Happiness | Co.Design

A quick introduction to service design, a growing discipline that draws on many concepts, ranging from user experience, marketing and project management in order to optimize new services.

Source: What is Service Design? — Medium